Reference

What You Agree To When You Use tko99

Access to tko99 depends on your local law and whether your region is eligible — read these terms before you open an account. We keep our legal position plain so you know exactly where you stand before you deposit via bKash, Nagad, or Rocket.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket policy contextData handling commitmentsContact path for legal queries
tko99 What You Agree To When You Use tko99
HOW WE HANDLE IT

Data, Security and Your Account Rights

tko99 applies security measures to your account including encrypted login, OTP verification on access requests, and session monitoring. Your account data — including wallet transaction records linked to bKash, Nagad, and Rocket — is stored under a defined retention policy and is not shared with third parties outside of legally required disclosures. You have the right to request access to the data we hold, ask for corrections, or request deletion where applicable law permits it.

Data Retention Transaction records and account history are retained for a set period after your last active session. The retention period follows the schedule we apply to all account types.
Cookie Policy We use functional and analytics cookies to keep your session active and understand how the account flow is used. You can adjust cookie preferences in your browser settings at any time.
Account Security Every login triggers OTP verification to the mobile number on your account. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.
Request Your Data Submit a data access or deletion request through our legal email. We confirm receipt and process the request in line with the applicable rules for your eligible region.
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about how a specific term affects your account, or want to submit a formal request about your data or eligibility, use one of the contact paths below. We route legal queries separately from general account support so they reach the right team without delay.

Team online

Legal Email

Send written legal queries or data requests to our legal contact address. We acknowledge receipt and respond to formal requests within a reasonable period.

Live Chat Support

Use live chat for account-level questions that relate to terms — such as eligibility clarification or transaction disputes. Our support team can escalate to the legal team where needed.

Account Help Centre

The help centre contains the current version of all policy documents. If you need to reference a specific clause for a dispute, the published version there is the authoritative one.

Common Questions About tko99 Legal Terms

These are the questions we get most often about our terms, your account rights, and how local law interacts with platform access. If your question is not here, use the legal email contact path above.

Access depends on the laws that apply in your location. If local law in Bangladesh restricts online gaming, those rules take precedence. Check your local legal position before opening an account.

Our terms cover all payment methods including bKash, Nagad, and Rocket. Your mobile wallet provider's own terms also apply independently — we do not override those conditions.

Send a written request to our legal email address. We will confirm receipt and respond with the data we hold, subject to the retention schedule and applicable rules for your region.

Account and transaction data is retained for the period set in our retention schedule even after closure. After that period, data is deleted or anonymised in line with our data policy.

Updated terms are posted on this page with the effective date. Continuing to use your account after an update is posted means you accept the revised version of the terms.

Use the legal email path for formal disputes. For account-level questions, live chat can escalate your query to the relevant team. Written submissions receive a formal acknowledgement.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.