Reference

What You Agree To When You Use tko99

These terms set out the rules that apply when you open an account, deposit via bKash, Nagad or Rocket, place a bet, or withdraw funds on tko99.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal and verification conditionsConduct and account suspensionHow to raise a dispute

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TERMS CONTACT

Reach Us About These Terms

If a clause is unclear, or you think we've applied a rule incorrectly to your account, contact us directly. Our Bangladesh support team handles terms queries, wallet disputes and account-level concerns. Have your account ID and the relevant transaction reference ready when you write in — it speeds things up considerably.

Team online

Live Chat

Start a live chat session from your account dashboard. This is the quickest way to raise a terms or wallet query on the same day.

Email Support

Send a detailed message to our support address. Include your account ID and describe the specific clause or transaction you are querying.

Account Help Centre

The Help Centre in your account settings lists common terms questions, wallet instructions for bKash, Nagad and Rocket, and dispute steps.

What These Terms Actually Cover

tko99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on tko99, you confirm that you have read and accepted these terms in full. They govern every action on the platform — account registration, wallet funding through bKash, Nagad or Rocket, gameplay across slots, live casino tables and cricket sportsbook markets, and

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the withdrawal process back to your mobile wallet. We may update these terms when our service changes. When that happens, we post a notice and the updated version takes effect on the date shown. Continued use of your account after that date means you accept the
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revised terms. These terms do not create rights for third parties. If any single clause is found unenforceable in your jurisdiction, the rest of the terms remain in force. Eligibility to use tko99 depends on your local law and the eligible regions we support — if
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access is restricted where you are, these terms do not override that restriction. Disputes are handled through the contact process described below before any escalation.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

How tko99 Applies These Rules

We apply these terms consistently across all accounts. Wallet verification, account suspension decisions and withdrawal holds all follow the same documented process — we do not make exceptions based on deposit method or game type. If your account is flagged, we notify you and explain the specific clause that applies before any action is taken.

Wallet Verification

Withdrawals back to bKash, Nagad or Rocket require that the wallet name matches your registered account name. This is a one-time check per wallet.

Account Security

You are responsible for keeping your login credentials private. Any activity under your account is treated as authorised by you until you notify us otherwise.

Terms Updates

When we revise these terms, the updated version is posted with a clear effective date. We do not apply changes retroactively to completed transactions.

Dispute Process

Raise a dispute through live chat or email within 30 days of the relevant transaction. We review and respond with a decision and the clause applied.

Common Questions About Our Terms

These are the questions we hear most often about account terms, wallet rules and eligibility. If your question is not covered here, the support team can walk you through the specific clause that applies to your situation.

These terms apply to anyone who opens or uses a tko99 account. Eligibility depends on your local law and the eligible regions we support — not everyone can access the platform.

You must send from the mobile wallet number registered to your tko99 account. Deposits from unregistered numbers may be held for manual verification before they clear.

We post the updated version with an effective date. If you continue using your account after that date, you have accepted the revised terms. We do not retroactively change completed transaction terms.

Submit a withdrawal request from your account dashboard. Your Rocket wallet name must match your registered account name — this verification step is required before the transfer is released.

Providing false registration details, using another person's bKash or Nagad wallet, or attempting to abuse any promotion are the most common grounds. We state the specific clause in every suspension notice.

Contact us via live chat or email within 30 days, including your account ID and the transaction reference. We review and reply with a decision referencing the relevant clause.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use tko99

Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

How tko99 Applies These Rules

Wallet Verification

Account Security

Terms Updates

Dispute Process

Common Questions About Our Terms

01 Who do these terms apply to?

02 Can I deposit using any bKash or Nagad number?

03 What happens if tko99 updates the terms?

04 How do I request a withdrawal back to my Rocket wallet?

05 What can get my account suspended?

06 How do I raise a dispute about a transaction or ruling?

Terms & Conditions

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